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4th of April, 2025 中文版
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YOYO Online Extension

Frequently asked questions

Collect some common questions to let you know the answer quickly. If the FAQ does not provide a complete solution, please leave a message to us, we will provide the complate answer for you as soon as possible.

Shopping Notice (0)

154 Views , 2018-10-31 22:30:58

How to join & become a member? (0)

58 Views , 2018-10-31 22:30:22

Procedure of purchasing items (0)

137 Views , 2018-10-31 22:28:43

Payment Method (0)

92 Views , 2018-10-31 22:27:52

Why am I brought to the BNU Credit Card Payment Page while processing the Credit Card payment? (0)

50 Views , 2018-10-31 22:27:06

Free Delivery Service (2)

311 Views , 2018-10-31 22:24:57

Delivery Procedure (1)

111 Views , 2018-10-31 22:24:24

Delivery Time (0)

71 Views , 2018-10-31 22:23:57

Delivery Service is not applicable to Certain Area (0)

143 Views , 2018-10-31 22:23:29

Extra delivery service fee (0)

67 Views , 2018-10-31 22:22:10

What if the appointed time is not at home? (0)

52 Views , 2018-10-31 22:21:25

Sign Products (0)

24 Views , 2018-10-31 22:20:53

Claims for Shortages (0)

19 Views , 2018-10-31 22:20:28

Condition of returned items policy (1)

21 Views , 2018-10-31 22:17:01

Any Dispute (2)

22 Views , 2018-10-31 22:11:58